You Meant Well – Now What? Avoiding Common ADA Communication Mistakes

You mean well—but good intentions don’t always equal access.

 Communication breakdowns are one of the most common ADA issues for businesses and social service agencies—and most happen unintentionally.

 Join us for “You Meant Well—Now What?”, a practical, interactive workshop on effective communication and the ADA. This session goes beyond legal definitions and focuses on:

 ✔ What effective communication really means

✔ Common mistakes that lead to complaints

✔ What to do in the moment when access issues come up

✔ Practical strategies you can use immediately

Designed for businesses, service providers, and people with disabilities. After this workshop, you will know what effective communication looks like, what mistakes to avoid, and how to respond confidently when access issues come up—without guessing.